Turn Appointments Into 5-Star Reviews
Turn Appointments Into 5-Star Reviews
DriveFeedback helps your dealership streamline appointments and boost 5-star Google reviews—while keeping negative feedback private.
Get a FREE dealer page on Carhara (yourdealership.carhara.com) where customers can book, check in, and receive automated feedback requests. Manage everything from a simple backend dashboard—and easily link or embed it on your existing website. More 5-star reviews, less hassle.
See how Prestige Auto Center went from 3.9 to 4.6 stars and gained 140+ new reviews in just 60 days→ Read Case Study
See a live DEMO—your page could be live by tomorrow!
What Our Clients Say
What Our Clients Say
What Our Clients Say
“As a small dealership, standing out was tough. DriveFeedback gave us the edge—now we’re showing up in local searches. A steady flow of great reviews brings more walk-ins and builds trust in the community.“
Raul Jimenez
Raul Jimenez
Owner
Horizon Auto Sales
“No-shows used to wreck our schedule. Since we started using DriveFeedback’s automatic appointment reminders, our daily flow is way smoother—and we’re saving hours each week.”
Nina Patel
Nina Patel
Service Manager
Westgate Auto Repair
“The boost in 5-star reviews has directly impacted our sales. We’re ranking higher on Google, getting more calls, and seeing more foot traffic. It’s real revenue growth.“
Eric Malone
Eric Malone
Sales Manager
Broadmoor Motors
“What I love most is how DriveFeedback catches bad experiences before they go public. We get alerts instantly, fix the issue fast, and turn potential 1-stars into happy customers.”
Jasmine Nguyen
Jasmine Nguyen
Operations Director
Eastview Auto Group
Why Use DriveFeedback
Each dealership gets a custom-branded page (like yourdealership.carhara.com) that’s shareable or can be integrated with your website, allowing customers or staff to easily book, manage appointments, check in, and leave feedback.
The system can automatically send SMS and email reminders a day before each visit to keep customers informed and reduce no-shows.
The system can automatically collect positive reviews after each visit, improving your Google ranking and visibility, which can help increase sales.
Negative feedback submitted through the system stays private, giving you the opportunity to address concerns before they impact your public reputation.
How to Get Started with DriveFeedback
step 1
Sign Up and Claim Your Unique UsernameRegister for DriveFeedback: Sign up for the platform and choose a unique username for your dealership (like ‘yourdealership‘).
Receive Your Landing Page: Once registered, Carhara generates your landing page (like yourdealership.carhara.com) for customers to book appointments with you, check in, and leave feedback.
step 2
Promote Your Landing PageShare Your Link: Promote your landing page through emails, social media, and other customer communications to drive bookings and feedback. You can also partner with Carhara’s Social Ads team to advertise your page and reach more local customers.
Train Your Sales Team: Make sure your team is equipped to book appointments on behalf of customers when needed, check them in through the landing page, and mark appointments as completed in the backend.
- step 3
Collect Feedback AutomaticallyCustomer Check-In: Customers or your staff can check them in upon arrival through your dealership page. Their visit will then be tracked automatically.
Feedback Collection: Once the visit is marked as completed, an automatic email is sent requesting feedback. Positive feedback directs customers to your Google page, while negative feedback remains private for internal improvement.
- step 4
Analyze Feedback and ImproveMonitor Feedback in Real-Time: Use the Carhara platform to track all feedback in one place, both private and public, to evaluate customer satisfaction.
Respond and Improve: Address negative feedback promptly to resolve customer concerns and improve internal processes.
The Carhara Advantage
Automatically send appointment reminders a day before to reduce no-show; and collect positive reviews after visits to boost your Google ranking and online presence.
Address negative feedback internally before it impacts your public reputation
Use the same landing page to attract local sellers and purchase vehicles directly from them, avoiding auction bidding wars [Learn More]
Manage customer check-ins, track feedback, and finalize vehicle purchases all in one place
Engage with customers through feedback and improve satisfaction to build loyalty
Ready to Boost Your Reputation?
Ready to Boost Your Reputation?
Activate your branded DriveFeedback page to collect reviews, manage appointments, and turn every test drive into a chance to grow trust and visibility—automatically.
FAQs
DriveFeedback helps your dealership turn every test drive into a 5-star opportunity. Boost bookings, collect real-time feedback post visit, and grow your Google rating automatically. Manage appointments, send auto reminders, and track performance—all from one custom branded, mobile-friendly page.
By automating feedback and review requests, DriveFeedback boosts your positive online reputation, improves local SEO rankings, and increases customer trust—leading to more test drives and more sales.
-
Custom branded landing page (yourdealership.carhara.com)
-
Test drive digital check-in
-
Google review booster (automated follow-up for happy customers)
-
Appointment booking system
-
Automated SMS/email reminders
-
Internal feedback & analytics dashboard
-
Compatibility with DealerDirect Buyback
-
Easy website integration
-
Multi-user access for staff
If a customer reports a negative experience, they’ll be asked to leave an internal feedback—not shared publicly. Your team is notified so the issue can be resolved privately before it becomes a public review. This helps protect your online reputation while showing customers you care.
Yes. Customers can schedule test drives anytime from your landing page. Staff can also manually log in-person or phone bookings.
Yes. Automated SMS and/or email reminders are sent to customers before their scheduled test drive, reducing no-shows and increasing engagement.
Yes. Your team can access a dashboard to view, schedule, edit, or cancel appointments. It’s easy to use and mobile-friendly.
Yes. Your backend dashboard includes analytics on customer check-ins, reviews collected, feedback summaries, and appointment activity.
Your page features your brand banner, welcome message, intro, and contact info, along with full functionality for customers and your team to book and manage appointments, check in, or handle trade-ins (optionally). It’s clean, mobile-friendly, and gives your dealership a polished, professional digital presence → See a live sample.
Yes. If you’re also enrolled with DealerDirect Buyback, both programs run under your single branded landing page—handling test drives and vehicle submissions in one unified system.
Yes. You can link to DriveFeedback on your website or social channels, and we’ll support redirect back when your customers finish their booking/ feedback process. No major development work required.
Yes. We never incentivize reviews. The system simply encourages honest feedback and directs happy customers to your Google review page.
No. DriveFeedback runs in any modern web browser. No new hardware or POS integration needed.
-
$199/month platform fee
-
$0.50 per customer appointment.
No contracts. Cancel anytime.
Yes. Try DriveFeedback with no upfront cost for 14 days and see the impact for yourself.
You can pre-register now. Each dealership is manually reviewed by our team to ensure quality and fit. If approved, you’ll be invited to activate your branded landing page and dashboard. This process may take several days to a few weeks, depending on demand. Act now to secure your spot before someone else takes it!
Connect with Carhara
Connect with Carhara
Quick solutions to common issues
Quick solutions to common issues
Have a question or want to learn more about Carhara’s services? Fill out the form to have a sales representative contact you directly, or email us anytime at support@carhara.com.